Buying tips

Many buyers are afraid to buy online because they are afraid sellers may collect their money and never send the items they paid for. This is a valid fear. Daapia.com has put in place some measures to ensure that sellers fulfil their end of the bargain. However, if a buyer is still skeptical, they can try the following strategies.

Buy from verified sellers

Daapia.com makes a provision for sellers to submit personal and business authentication documents to verify their business. This way we are sure we can trace them if there are issues. Buying from verified sellers gives you more peace of mind since the likelihood that these sellers may be fake is just too slim. Look out for the verified seller’s badge () on a seller’s product listing or store.

Test the waters

When you are afraid, test the water’s first. First buy a single low-cost item from the seller, and if the transaction concludes smoothly, you can buy more or higher value products from the seller.

Compare prices

Scout the site for prices of similar products. If the price of the product you are interested in is too low compared to other sellers’ prices, it’s probably not genuine.

Inspect the product

It is always a good idea to inspect the product in person whenever possible. For products like automobile, always take a test drive to get the feel of it. You may want to get an expert to help you.

Buy from sellers who accept online payments

Try to always pay online so that we can track and help you if there’s a problem. Daapia.com provides Buyer Protection. Sellers are not paid until a specified period after the order placement, if there is no complaint about the order. This way buyers can easily get their money back if there is a problem.

Read all policies and terms

Read all policies associated with the product and make sure you understand their implications before you make the purchase. Otherwise you may request for a refund only to realize that based on daapia.com’s or the seller’s policies you are not entitled to a refund.

Keep evidence

Take screenshots of product description and policies at the time of purchase to serve as evidence if something goes wrong, before you make payment. Also keep any communications you may have with the seller regarding the product or purchase. These may come in handy in your defense.

Make all communications with sellers through daapia.com’s communication channels

Daapia.com provides a number of communication channels, including inquiry, notification and live chat, for sellers and buyers to communicate . By leveraging these communication channels, sellers and buyers can keep records of important agreements or information that can support their case in a dispute.