Stores

Welcome to our Support Center
< All Topics
Print

Selling tips

Upload good product images

Product images are one of the most important parts of your product listing. While a product can be listed without a price and still make sales, it is not likely that a product listed without product images will even get noticed. Product images immediately let shoppers know what item you are offering for sale without even having to read the name or description.

  1. Product images should be well-focused, sharp, beautiful, eye-catching and appealing. Some shoppers will even choose your product over others’ just because your product images are more beautiful. Never underrate the power of good product images.
  2. Your product images should clearly show any defects. By being honest with the defects in your product, shoppers are likely to trust you over other sellers who try to hide defects in their products.
  3. On daapia.com, you can upload up to 10 images (depending on your membership plan) for each product. You want to upload as many product images as your membership plan allows. More product images allow you to showcase your product from many different angles. You may even upgrade your membership plan just to get to upload more product images.

Give good product description

With the basic product information: title, image, price and short description, a product can be listed on daapia.com. However, giving an expansive product description, and a good one, can be the difference between you and the competition. You want to give a product description which informs shoppers about the value or uniqueness of your product. Adding product information such as quality, source, application, more features, etc can set you apart from the competition. A good product description will indicate that you are knowledgeable about your product, and hence shoppers will feel more confident about buying from you. There is no limit to the length of your product description. However, as much as you want to give more information about your product, you want to keep your description as short as possible: be as concise as possible.

Keep records of shipping receipts and product identification

Most sales will complete without a hitch because most buyers are genuine customers. However, there are few “419” buyers who will falsely dispute the fact that you sent them the item they ordered, in an attempt to take advantage of daapia.com’s Buyer Protection to defraud sellers. It is, therefore, important for sellers to take measures to keep prove of deliveries to buyers.

  • Use a shipping service which will provide you with evidence of your shipping transactions. As much as possible, use a shipping service which requires signing for deliveries.
  • Keep records of serial numbers of products sent to customers so that they can be used to check against claims of product not delivered, not as described, or damaged.

Keep any information that can help you prove your case in the event of a dispute. Daapia.com may not be able to help you during a dispute if you can’t provide evidence of delivery.

Add store/product policies

Store-wide or product-specific policies help you define rules that govern purchase of your products. Well-defined policies will tell shoppers how serious you are about your business, and hence increase their confidence to buy from you. You can define policies for order cancellation, return and refund, and shipping.

Note that your policies should not contradict those of daapia.com (our Cancellation, Return and refund, and Shipping policies).

Make all communications with customers through daapia.com’s communication channels

Daapia.com provides a number of communication channels, including inquiry, notification and live chat, for sellers and buyers to communicate. Even though sellers and buyers can communicate using any channel, they are encouraged to only use daapia.com’s communication channels for business on daapia.com whenever possible. By leveraging these communication channels, sellers and buyers can keep records of important agreements or information that can support their case in a dispute.

Promote your products

Ok, you’re selling on daapia.com and daapia.com will be doing its best to promote the site and bring your products into high visibility. But there is a saying that, “where your treasure is, there your heart is”. Since your products sold on daapia.com make you money (probably make you a living), you have every reason to promote them yourself.

  • Use free social media platforms: Facebook, Twitter, Instagram, Pinterest, LinkedIn, WhatsApp, Discord, SnapChat, Youtube, etc to advertise your daapia.com products. It will probably not hurt you to use paid means to advertise your products.
  • Share daapia.com with all your friends and family.
  • Encourage other people to advertise their products and services on daapia.com. The more products are sold on daapia.com, the more people will visit the website, and the more likely they’ll find your product.

Write articles on and off daapia.com

Daapia.com provides a functionality for sellers to write their own articles. You should take advantage and tell a story about your products and your business. This will give your business and your products visibility on search engines. You can also write about your business and products on blogging platforms such as blogger.

Table of Contents